Contact Us

Contact Us

We'd love to hear from you. Reach out directly or send us an inquiry below.

Heart at the Door Daycare environment
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Our Location

108 Annabelle Street
Hamilton, ON L9C 3T6

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Call Us

(905) 515-1962

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Email Us

hatddaycare@gmail.com

Inquiry

Child Care Inquiry Form

Choosing child care is an important decision. We'd love to learn a little about your family, your child's needs, and the type of care you're looking for. Complete our brief inquiry form, and we will review your timeline and details to see if our program and schedule can accommodate your family. If there appears to be a good fit, we'll reach out directly to arrange a visit.

Please note: Submitting an inquiry does not guarantee a child care space or a tour. Tours are scheduled based on current and anticipated availability.

Waitlist

Join Our Waitlist

Submitted inquiries are automatically reviewed for upcoming waitlist openings.

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How It Works

Children are placed on the waitlist in chronological order based on the date and time the request is received. Priority is given to siblings of currently enrolled children.

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Response Time

When a space becomes available, parents are contacted by phone and given 3 business days to respond before the space is offered to the next family on the waitlist.

Waitlist Request Form

FAQ

Frequently Asked Questions

Quick answers to common questions from parents.

What are your enrollment requirements?

We require up-to-date immunization records, a completed enrollment form, and a signed copy of the Parent Policies. We also conduct a brief parent orientation and recommend a visit before your child's first day.

Do you accept children with special needs?

Yes! We are an inclusive facility with staff trained in supporting children with diverse needs. We collaborate with resource consultants and families to develop inclusive practices. Please speak with us during your tour.

What is your illness policy?

For the safety of all children, we ask that children with fever, vomiting, diarrhea, or contagious illnesses stay home until symptom-free for 24 hours. If a child becomes ill during the day, parents are contacted for early pick-up.

How does the waitlist work?

There is no fee to join our waitlist. When a space becomes available, priority is given to siblings of currently enrolled children. Remaining spaces are offered in chronological order. Parents have 3 business days to accept an offered space.

What is your late pick-up policy?

A late fee of $2.50 per minute applies after 5:30 PM without adequate communication. If a child is left more than one hour after closing with no communication, Children's Aid Society will be notified.